SatPhones > Help Desk > Knowledgebase

K78 Why does my Internet connection keep dropping while I am using Direct Internet Data?

Solution

Internet connection keep dropping while using Direct Internet Data

Direct Internet Data Service uses software that assists you in managing your airtime by seamlessly connecting and disconnecting you through the Iridium system. When data is not sent over the connection for a period of time, the connection "spoofs." When a connection spoofs, the phone connection is dropped and a placeholder is reserved in the server. Once the user sends data (e.g. click on a hyperlink or send an email), the phone automatically dials back into the system and the connection is reestablished almost immediately. This feature reduces airtime and improves the phone´s battery life.
 
Was this article helpful? yes / no
Related articles K76 What is "Spoofing"?
K107 What is the difference between Dial-Up Data and Direct Internet Data?
K77 What is the Smart Connect feature offered by Direct Internet Data?
K80 Are there any benefits of using one Iridium World Data Service over the other?
K157 SMS & Remote Data Connection for Thrane/Cobham Terminals
Article details
Article ID: 117
Category: Frequently Asked Questions
Date added: 2015-09-29 01:10:16
Views: 94
Rating (Votes): Article not rated yet (0)

 
« Go back

 
Powered by Help Desk Software HESK, brought to you by SysAid