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K127 I can’t pick up a signal on my Iridium 9505A/9500

Solution
Problems with getting signal
  • Verify that your phone is powered on.
  • Check your antenna. It needs to be fully extended and pointed towards the sky.
  • Make sure that your antenna is firmly locked into the back of your phone. Antennas sometimes loosen during shipping:
    • Make sure your antenna is in the down position (the white dots will be lined up).
    • Press the button on the top of the phone by the antenna while locking the antenna into place.
    • The antenna should be able to rotate, but should also stay in the position you leave it. The antenna should not rotate down on its own.
  • Make sure that there are no obstructions to the antenna, such as trees or buildings.
 
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Article details
Article ID: 158
Category: Frequently Asked Questions
Date added: 2015-09-29 01:20:44
Views: 100
Rating (Votes): Article not rated yet (0)

 
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