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K60 Why can’t I register on the network?



There could be several different reasons why you may not be able to register on the network. Your BGAN unit must aquire a fresh GPS fix. You will know that you have a new GPS fix when GPS "New" is found at the bottom left corner of the LauchPad software window. If your having trouble getting a new GPS fix, try laying the terminal down flat so it can have a better chance at receiving the GPS signal. Please also make sure that you have at least 50% signal strength before trying to register the terminal. Any lower can cause issues with registering. If all else fails, we have found that powering down the unit, pulling the battery out of the unit for 15-30 seconds, and powering the unit back on can sometimes give it that refresher it was needing.


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Article details
Article ID: 18
Category: Frequently Asked Questions
Date added: 2015-03-02 16:16:27
Views: 109
Rating (Votes): Article not rated yet (0)

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