Protect your satellite phone from accidental damage, mechanical failures, and more with our reliable protection plan. Designed specifically for satellite phone users, this plan ensures you stay connected without worrying about unexpected repair or replacement costs.
What's Covered
We cover accidental damage, mechanical failures, and more to keep your device safe:
- Mechanical and Electrical Failures: Coverage for defects, malfunctions, and breakdowns.
- Accidental Damage: Includes protection from drops, screen breakage, liquid spills, and physical damage during normal use.
- Optional Global Coverage: Add worldwide coverage for damage incurred during travel outside the U.S.
Claim Limits and Service Fees
- Claim Limits: Up to 2 claims per 12-month period, limited to the full value of the device.
- Service Fees: Repairs and replacements are subject to a service fee of $29 to $99, depending on the nature of the claim.
How to Get Covered
- Verify Your Device: Upload device details, including make, model, IMEI, serial number, and proof of purchase via our Claims Portal. Photos of your device in working condition may be required.
- Submit a Claim: Log in to the Claims Portal, provide incident details, and upload required documentation (photos, receipts, etc.).
- Repair or Replacement: Approved claims result in repair or replacement with a similar device. Reimbursements are available via PayPal, Venmo, or prepaid gift card.
What's Not Covered
- Abuse, misuse, or intentional damage.
- Cosmetic wear (scratches, scuffs, dents).
- Theft, unexplained loss, or unauthorized modifications.
- Damage from improper use outside the manufacturer's guidelines.
Important Information
- Verification is Required: Coverage applies only to fully verified devices through our platform.
- Automatic Renewal: Your plan renews automatically unless canceled via the Claims Portal.
- Reimbursement Methods: Payments for approved claims are processed via PayPal, Venmo, or prepaid gift cards.
Contact and Support
Need help? Contact our support team at [email protected] or visit our Claims Portal for assistance.
